About IdentityWork, LLC

Mission Statement:

To empower organizations and communities to thrive through identity-centered strategies, communicative clarity, and culturally responsive systems consulting.

Vision Statement:

We envision a world where systems and structures reflect the strengths, stories, and aspirations of the people they serve, transforming identity into impact.

Products and Services Offered:

Organizational Strategy & Design

    • Strategic planning for healthcare systems and educational institutions
    • Organizational design for growth, mergers, or accreditation readiness

Research Services

    • Mixed-methods (Qualitative & Quantitative) studies
    • Needs assessments, program evaluation, stakeholder analysis

Quality Management & Accreditation

    • NCQA and Joint Commission accreditation support
    • Development of Quality Management Plans, QIAs, and Annual Reports
    • HEDIS metrics and outcome-based benchmarking

Branding & Identity Work

    • Cultural narrative development for companies and institutions
    • Workshops on internal cohesion, external messaging, and communicative alignment
    • Rhetorical and semiotic analysis of organizational texts

Health Systems Consulting

    • Coping with illness studies, community wellness, preventive health, and care models
    • Experience in Pacific Island, Gulf Coast, and underserved urban settings
    • Prepared educational materials and conducted workshops and health fairs on weight reduction, nutrition and exercise  ie, life style changes with client groups like the City of Houston.

Cross-Cultural Leadership Development

    • Specialized knowledge in Pacific Island cultures
    • Consulting for culturally sensitive public engagement and design thinking